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BrandWater AI

How BrandWater AI measures AI visibility.

The definitions, sampling and limits behind every number, written so you can check our work.

Quick answer

BrandWater AI measures AI visibility by storing full answers to a defined set of prompts on Gemini, Google AI Overview, Google AI Mode, ChatGPT and Perplexity, repeating them, and reporting rates against eligible observations with sample sizes shown. Measured results stay separate from interpretation. From V3, actions are approved and then verified by rerunning the affected observations.

Section 1

Principles

  • Evidence over decoration: every finding links to an observable answer, prompt, source or measurement.
  • Defined denominators: a rate always says what it is a rate of.
  • Sample sizes are always shown.
  • Measured results and interpreted labels are kept visibly apart.
  • Nothing implies access to private model data or hidden reasoning.

Section 2

The unit of measurement: the observation

An observation is one stored answer to one prompt on one AI platform at one point in time, saved in full together with any visible sources. Every rate BrandWater AI reports is built from observations, so any figure can be traced back to the exact answers behind it.

Section 3

Prompt sets

Measurement runs on a defined prompt set built from your topics and customer intents, written in the way customers ask, including regional languages. The set is kept stable and extended by adding prompts, so a change in results reflects the market, not a change in questions.

Section 4

Sampling and repetition

AI answers vary between runs, models, locations and accounts. Each prompt is therefore run repeatedly on each platform, and results are reported as rates with the number of observations shown. A single answer is treated as an anecdote, never as a measurement.

Section 5

Denominators and eligibility

Rates use eligible observations as the denominator: answers relevant to the brand and topic being measured. Dividing by an arbitrary total would make results look better or worse than they are, so eligibility rules are fixed before a run and applied consistently.

Section 6

Metric definitions

How each headline metric is defined
MetricDefinition
VisibilityObservations that mention the brand, divided by eligible observations
Mention rateEligible observations that name the brand
Recommendation rateEligible observations where the brand is actively recommended
Citation rateEligible observations that show a page of the brand as a source, where the platform exposes sources
Share of VoiceThe brand's mentions divided by all tracked brand mentions in the same answers
Omission rateHow often a confirmed attribute is absent from eligible answers

Section 7

Measured versus interpreted

Counts and rates come from stored observations. Labels such as sentiment or framing, and any AI generated explanation, are interpretations. They are shown as interpretations and always link to the answer behind them.

Section 8

Evidence, confidence and review

Brand Intelligence records each fact about a brand with its source, a confidence level and a review status of confirmed, discovered or conflicting. Facts are reviewed by the customer before they are used to identify omissions or to shape recommendations.

Section 9

Actions and verification

At launch the Agent only recommends, and you carry out any change yourself. Coming in V3: every action requires human approval, and after a change the affected prompts are rerun and compared with the earlier baseline. Results will be labelled verified, inconclusive or pending, and describe association, not proof of cause.

Section 10

Known limits

  • Platforms change their behaviour without notice.
  • Some platforms do not expose sources, so citation analysis is not possible on them.
  • Traffic share figures used in market data are website visits only.
  • Results describe a sample of prompts at a point in time, not everything people ask.

Section 11

Sources for market statistics

Published statistics on platform usage come from company statements and named third parties such as Similarweb, Sensor Tower and Anthropic. Each figure is dated and linked on the statistics page. Where no reliable figure exists we say so instead of estimating.

Change log

  • 29 September 2026: first public version of this methodology.

See this method applied to your brand.

Start with a first audit. We show where you appear, who is named instead, and what to fix first.